Field research questionnaire: Consumers' experience of local cafés

How many times a week do you visit local cafés?

What factors are important to you when visiting a local café? 

Pouvez-vous décrire une expérience positive que vous avez eue dans un café local ? Quels aspects l'ont rendue mémorable ?

Have you ever encountered problems when visiting local cafés? 

Which ones?

Are you willing to pay a higher price to support local coffees than international coffee chains? 

Why?

How do you think local cafés could improve their customer experience?

How likely would you be to recommend local cafés to others? 

Do you have any additional comments or suggestions about the consumer experience at local cafés?