To change your bank details for a monthly debit subscription, please deactivate the automatic renewal first.
- In your account settings, click on « unsubscribe ».
- At the end of your subscription, your account will be converted to a FREE version. If you have published questionnaires, this will not affects your respondents.
- Click on « subscribe » (at the top right of your account) and select the subscription of your choice.
- You can renew your subscription with a new bank details.
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