How to send a thank you email?

To send a thank you email on Eval&GO after your respondents have completed your questionnaire.

To do this :

• Go to “follow-up”
• Click on " email invitation " then click “follow-up”.
• In "recipients", select all your contacts, a single contact (individual) or a group of contacts (group).
• Tick on “finished”
• Modify the content of your message
• Click on “Send”

By doing so, your email will be sent to the people who completed the survey (fill rate = 100%).

To program your thank you message: 

• Go to “Follow-up” 
• Click on “Email invitation” then click “Planning”.
• Click on “schedule a follow-up message”
• In "recipients", select all your contacts, a single contact (individual) or a group of contacts (group).
• Tick on “finished” 
• Set the time to send your message (exact or dynamic date)
• Modify the content of your message
• Click on “Save”

Once you have scheduled your follow-up, your messages will be automatically sent, so you don't have to worry about it !