How to send a thank you email?

To send a thank you email on Eval&GO after your respondents have completed your questionnaire.

To do this :

  • Go to “follow-up”
  • Click on " email invitation " then click “follow-up”.
  • In "recipients", select all your contacts, a single contact (individual) or a group of contacts (group).
  • Tick on “finished”
  • Modify the content of your message
  • Click on “Send”

By doing so, your email will be sent to the people who completed the survey (fill rate = 100%).

 

To program your thank you message: 

  • Go to “Follow-up” 
  • Click on “Email invitation” then click “Planning”.
  • Click on “schedule a follow-up message”
  • In "recipients", select all your contacts, a single contact (individual) or a group of contacts (group).
  • Tick on “finished” 
  • Set the time to send your message (exact or dynamic date)
  • Modify the content of your message
  • Click on “Save”

Once you have scheduled your follow-up, your messages will be automatically sent, so you don't have to worry about it !