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Frequently Asked Questions
Edit your survey
How do I assign points to my answers?
How to create a questionnaire?
How to edit a questionnaire?
How to use a questionnaire as a template?
How to set up logics between questions?
How do I insert external content into my questionnaire?
How to create a questionnaire in several languages?
What are my advanced features?
How to use the "piping"?
What is multiscoring?
The NA box (not applicable)
How do l allow my respondents to upload a document?
How to close my survey?
How to return to the home page of my questionnaire once it has been completed ?
How to merge two surveys?
How to allow my respondents to return to complete the questionnaire later?
How to rename my questionnaire?
Receive an alert based on the answers of my respondents?
Design your survey
How to insert an image in the background?
How to insert a logo?
How to customize my questionnaire?
Publish your survey
How do I delete "Evalandgo" from the link of my questionnaire?
How can I insert information that I already have?
How to integrate the data collected from a paper questionnaire?
How to follow-up on my respondents?
The email dispatch is currently blocked on my account.
What is an email report?
How to publish my questionnaire?
What is the difference between anonymous and nominative link?
Where can l see the emails sent?
How to send an email from our platform?
How to delete contacts?
How to get personal responses?
How to import contacts and a group of contacts?
What is the URL pre-filling?
How to ensure that the respondents complete the questionnaire only once?
How to add a login and/or password to my questionnaire?
How to add contacts to a group?
Follow up your survey
How to send a thank you email?
How to insert dashboard graphs into analyses?
Why do I have a percentage next to the answer?
Where can I see my statistics?
Where can l see the emails sent?
Survey's results & data
How do I share the results of my survey?
Where can I see who answered?
What’s the difference between automatic and manual report?
Why is it not possible to select another type of analysis?
What is the point of cross tabulation ?
How to display only selected answers (filters)?
How do I allow my respondent to see their answers at the end of the questionnaire?
How to use the comparative table analysis?
How to compare answers ? Trend analysis
How do I export my results?
How to receive an email for each new response?
How do I create conditionals in my report ?
How can I see the individual report of my respondent?
Your Eval&GO account
Why do I only see 25 answers?
Why are my questionnaires locked?
What is the black list?
What does “Report this questionnaire” means?
How to access to my account?
How to subscribe?
How to choose an account?
How do I stop my subscription?
How to turn my PRO account to a PRO+ account?
How to modify my bank details?
What are the conditions for using our 14 days Trial account?
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