Posts Tagged ‘survey’

Asking the Right Questions – Don’t confuse & lose your respondents – Part 1

One of the most difficult aspects of creating a survey is determining the questions and their exact wording. Even slight variations in the wording can lead to misinterpretation of meaning or confusion. This, in turn, can lead to biased or incorrect data collection, which we don’t want.

Writing questions that will not only be clear but get you the information you are looking to collect is delicate process and takes experience. You’ll have some hits and many misses in the process of gaining this experience. This article aims to give you a boost in this process

Keeping Respondents Engaged – Make them interact with your survey

Questionnaires are often seen as a chore by a large number of people. It is therefore extremely important to encourage the small percentage of people who start your survey to fill it out all the way to the end.

Here are a few tips to encourage your respondents to participate:

Comparison tables are one of our new analysis features that allow you to compare two distinct populations (or even two individuals) in a single table. This also allows you to generate gap analysis between these populations, which is shown within the table as a bar graph.

The Matrix – Not just a Hollywood Trilogy

The “Matrix” question type is a multi-dimensional version of “multiple choice” or “scale” type questions. It is presented as a table and the respondent must give an answer per line. In this post we’ll go over the positives and negatives of using this question type to further help you optimize your surveys.

Matrix with Radio-buttons

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Too many questions on a page = bye-bye respondents

Any questionnaire you publish is a manifestation of your image. For this reason it is imperative to optimize the flow of your surveys and make them as dynamic as possible for your respondents.

Online surveys are a great way of gathering information, but they can also be a powerful marketing tool that can work for (if you get it right) or against you (if you get it wrong).

QR codes seem to be invading the sidewalks more and more nowadays, why not take advantage of the trend to get your questionnaires out there!

With Eval&GO it is now possible to publish your questionnaires using a QR code as well as publishing the link online or by email. This is good news because you can take your questionnaire out to the streets!

Multiple Choice Versus Checkbox Questions – Yes, there REALLY is a difference!

Okay, so I see a lot of questionnaires. I create quite a few myself, I see/take them online, and I see some that people send to me because they have a question.
For some of you the subject of this post will be self-evident, for others perhaps the difference between a multiple choice question and a checkbox question doesn’t seem too clear…

Our Pre-population feature is up and running. This is an exciting new feature that will allow you to magnify the power of your survey campaigns by supplementing collected data with a pre-population of your surveys.

Okay, so it’s in French, but the point is that WeLoveSaaS co-founder Clément Vouillon (who sees tons of SaaS applications every day!) wrote a really favorable article about our application. He called Eval&GO the Rolls Royce of online survey software. Needless to say we’re flattered.

Knowing that many of you speak English I’ve translated the article and included it here! So enjoy and contact us if you know of another article we should cover as well :)

The original article can be found here.

Discover the Rolls-Royce of online survey software: Eval&GO

Our developers are always hard at work to incorporate new features into the software or to develop things that our users have specifically mentioned would be nice to have. One of these developments has just come to fruition!

Introducing the new Planning module in Follow-up!

Now when you send out a survey campaign you can set reminder or thank-you emails on “autopilot”